An organisation's Quality Management refers to it's actions in ensuring that its products or services satisfy its customers' quality requirements and abide by any regulations applicable to those products or services. ISO 9000 is a family of ISO (the International Organization for Standardization) standards for quality management systems. Quality pertaining to, Environment, Occupation, Health and safety Management Systems (ISO 9001. ISO - 14001, OHSAS 18001) ISO 9000 was developed from the British Standards Institution's BS 5750. The ISO 9000 standards are maintained by ISO and administered by accreditation and certification bodies.
ISO 9000 certification to qualify for a tender or to achieve preferred supplier status: typically for a Local Authority. However, there are many other benefits that can be added to these, including:-
